Managed IT · 2022
A 70% cut in ticket volume through RMM automation
IT finance management platform
Rolling out NinjaOne RMM to streamline endpoint support and management, with Netskope for data loss prevention across Windows and macOS.
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End user computing · 2024
Nine hours to thirty minutes: automated desktop provisioning
Remote engineering team
A custom automation that created AWS Workspaces in batches from a CSV imported through Active Directory, for a remote desktop rollout that had been manual.
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Cloud · M&A · 2025
Two AWS accounts into one, during a merger
AWS Advanced Tier partner engagement
Setting up AWS Organizations and consolidating two separate accounts under a single master, with consolidated billing, service control policies and rebuilt IAM.
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Agentic AI · AWS · 2026
An AI pipeline on ECS, driven by a custom MCP server
Professional services client
Python agents running as containerised tasks on ECS Fargate, invoked through a purpose-built MCP server so the client's own tools could call them like any other function.
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